Introduction
At Al Zahrani Store, we respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, store, and protect information when you
visit or use our website.
Information We Collect
We may collect information such as your full name, mobile number, email address, delivery address,
billing information, order and transaction details, account information, and communications with our
customer service team.
How We Use Your Information
We may use your information to process and deliver orders, confirm payments, provide customer
support, manage your account, handle returns and refunds, improve our services, prevent fraud,
comply with legal requirements, and send promotional communications where permitted and where
the required consent has been obtained.
Payment Information
Where payments are processed through third-party payment providers, payment information may be
handled directly by the relevant payment service provider under its own security and privacy
practices. We do not intend to store complete payment-card information unless necessary and
lawfully permitted.
Sharing of Information
We may share necessary information with trusted delivery companies, payment providers,
technology/hosting providers, customer-support providers, and government or regulatory authorities
where legally required. We do not sell personal information to third parties.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal
information against unauthorized access, misuse, alteration, disclosure, or loss.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it
was collected, to comply with applicable legal obligations, resolve disputes, and enforce agreements.
Your Rights
Subject to applicable law, you may have rights relating to access, correction, deletion, and other
applicable data-subject rights. Privacy requests can be submitted through our official Contact Us
channels.
Updates
We may update this Privacy Policy from time to time. Material updates will be published on our website
