Eligibility
Eligible products may be exchanged subject to product condition, stock availability, and applicable law.
Exchange Conditions
The product should generally be unused, undamaged by the customer, and returned with original packaging, accessories, and included items where applicable.
Defective or Incorrect Product
If we send a defective, damaged, or incorrect product, contact customer service promptly. We will review the issue and provide an appropriate remedy according to the circumstances and applicable law.
Availability
An exchange is subject to availability of the requested replacement product. If the replacement is unavailable, an eligible refund or other appropriate remedy may be offered.
Non-Exchangeable Products
Certain products may not be eligible for exchange due to hygiene, personalization, product nature, or applicable legal restrictions.
